JW Marriott Marquis Hotel Shanghai Pudong

HsiaoWen Wang

Sep 18, 2021

1

Esta es la peor experiencia de JW Marriott para mí. Aunque la vista es buena, el servicio fue terrible. El salón era ruidoso y siempre parece un personal muy ocupado. El comedor estaba lleno de gente. La habitación no se limpió bien y el servicio de limpieza se perdió algunos detalles importantes, como la distribución de tazas y artículos de baño. La habitación huele a moho. Después de 7 días en el JW Marriott Macau, viajar a este Marriott fue como caer del cielo al infierno. Como miembro platino para quedarme 3 noches, cuando me registré a medianoche después de un viaje largo y horrible, me dijeron que me podían ascender a una suite ejecutiva al día siguiente. Así que la recepción me dijo muy bien que no desempaquetara demasiado mi equipaje. Solo saque las cosas necesarias y me ayudarán a mudarme a la suite ejecutiva por la mañana. Pero cuando volví la noche siguiente, descubrí que mi habitación había sido trasladada a un piso un poco más alto con exactamente el mismo tamaño, la misma vista pero una distribución peor. Peor aún fue que la habitación no se limpió bien como se hizo a toda prisa. ¿¡El personal acaba de decir que hubo un malentendido !? Sí, lo entendí mal. Este no es JW Marriott.

HsiaoWen Wang

Sep 18, 2021

1

Esta é a pior experiência do JW Marriott para mim. Embora a vista seja boa, o serviço era terrível. O salão era barulhento com sempre parece uma equipe muito ocupada. A sala de jantar estava lotada. O quarto não era bem limpo e a limpeza perdia alguns detalhes importantes, como o layout das xícaras e dos suprimentos de banho. O quarto cheira a mofo. Após 7 dias de estadia no JW Marriott Macau, viajar para este Marriott foi como cair do céu para o inferno! Como um membro platinum para ficar por 3 noites, quando fiz o check-in à meia-noite depois de uma longa e horrível viagem, fui informado que poderia ter um upgrade para uma suíte executiva no dia seguinte. Portanto, a recepção NICELAMENTE me disse para não desfazer as malas demais. Basta tirar as coisas necessárias e eles vão me ajudar a mudar para a suíte executiva pela manhã. Mas quando voltei na noite seguinte, descobri que meu quarto tinha acabado de ser transferido para um andar um pouco mais alto, com exatamente o mesmo tamanho, a mesma vista, mas um layout pior. Pior ainda é que o quarto não foi bem limpo como se tivesse sido feito com pressa. O pessoal acabou de dizer que houve um mal-entendido !? Sim, eu entendi mal. Este não é o JW Marriott.

HsiaoWen Wang

Aug 21, 2021

1

This is the worst experience of JW Marriott to me. Although the view is good, the service was terrible. The lounge was noisy with always looks very busy staff. The dining room was crowded. The room was not cleaned well and the housekeeping missed some important details such as layout of cups and bath supplies. The room smells moldy. After 7 days staying in JW Marriott Macau, travelling to this Marriott was like falling from heaven to the hell! As a platinum member to stay for 3 nights, when I checked in at midnight after a horrible long way travel, I was told that I can be upgraded to a executive suite the next day. So the front desk NICELY told me to not unpack my luggage too much. Just take out necessary stuff and they will help me to move to the executive suite in the morning. But when I came back the next night, I found my room was just moved to a little higher floor with exactly same size, same view but a worse layout. Even worse was that the room was not cleaned well like it was done in a rush. The staff just said there was misunderstanding!? Yes, I misunderstood. This is not JW Marriott.

Gerardo Cavazos

Dec 18, 2020

5

Excelente hotel

Richard Miao

May 13, 2020

2

Their afternoon tea is a joke, overpriced, no view, courtyard fully of smokers and random people who just walk by and look around. The delights are just too sweet and of poor quality. Only the waiting service is good that deserves 2 starts

Wheels

Dec 19, 2019

4

New hotel in Shanghai. Service was great at the desk and each bar and restaurant. English spoken at each location with a little challenge as the bars. Beautiful rooms overlooking the Hangpu River. Very comfortable and quiet even with a few robots rolling around.

Ajai Vasudevan

Nov 10, 2019

5

Fantastic new hotel, great staff and service is very cool. The bars are nice and affordable Kudos to the lounge staff - really awesome

Tom K

Sep 27, 2019

5

Excellent new JW Marriott Marquis property. Being new the facilities and rooms are clean and beautiful. The rooms are spacious and beautifully designed with a clean design aesthetic. The service is on point. While the hotel is still a little quiet due to being new, the staff are attentive and caring without being overbearing. The club lounge is excellent and has good selection of food and beverage served throughout the day. The hotel location is down the river, a little outside the main Pudong hub. It makes it a little quieter but not too far to be a hassle. The BEST thing is the robots! They deliver things to your room.

sexyasianguy

An excellent choice for your staycation hotel in Shanghai~

5

This is an awesome hotel for your staycation hotel in Shanghai. It was an amazing personal experience staying here with my loved one with the excellent view of shanghai, letting you feel that you own...

EMOW2018

Nice view but terrible services

1

This is the worst experience of JW Marriott to me. Although the view is good, the service was terrible. The lounge was noisy with always looks very busy staff. The dining room was crowded. The room...

MinYing

Great Weekend Getaway

5

My wife and I decided to cross the river to Pudong to stay at JW Marquis over New Year's Eve. To make a long story short, we really enjoyed the service, the waterfront view and the facilities. We...

JW Marriott Marquis Hotel Shanghai Pudong, Shanghai

JW Marriott Marquis Hotel Shanghai Pudong

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JW Marriott Marquis Hotel Shanghai Pudong, Shanghai

JW Marriott Marquis Hotel Shanghai Pudong

Preço e Disponibilidade

Viajantes

Selecione o seu quarto

Standard 2 Double Room (City View) ·

Standard King Room (City View) ·

Standard 2 Double Room (City View) ·

Standard King Room (River View) ·

Standard 2 Double Room (River View) ·

Corner King Room (River View) ·

Standard King Room (River View) ·

Standard 2 Double Room (River View) ·

Corner King Room (River View) ·

Standard King Family Room (River View) ·

Geral

Avaliação de Clientes

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